Ibis Communication

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What were the recruitment challenges you had for the EXEC SEARCH mission you asked PROFILE GROUP to assist with? As it was a high-level recruitment in Communication, we thought it would be best to get the assistance from an outside agency. The purpose of the recruitment was to replace a Communication person that had been in place for 17 years, but we felt that the level of communication in the organisation was very weak and not appropriate for an organisation our size. We therefore needed help to confront our expectations and receive practical support for this recruitment. We exchanged on the job description in great details, putting meaning behind each word. How has PROFILE GROUP answered these challenges? Emma has been our point of contact for many years. She knows us very well, she took the time several times to visit us in our offices, to take the pulse of the organisation, get a feeling of our corporate culture, understand what was important for us regarding the soft skills of the candidates. We were able to follow the different stages of the recruitment, from the launch of the ads to the reception of the candidates and the first screening. We know that when we receive the CV of a candidate, the person has been screened, interviewed in great details and that references have been taken. What appeals to you in PROFILE GROUP’s service?

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“We never feel like a mere customer, because Profile Group strives to establish a real contact and to provide a real added value for BelV.”

“Nathalie helped us with the search for our new colleague in Belgium/Wallonia. Faster than expected, she brought us the right candidate. We are impressed by her guidance, commitment and proactivity. Thank you for the pleasant cooperation! ”

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I came into contact with Véronique after applying to a job ad. While I am not usually fond of recruiters, the contact with Véronique was remarkably pleasant. She sets her apart from others by listening intensely, to the story and the needs and not just the words. She herself brings her story in a way that whispers confidence. She takes her time and ensures the needs of the client, role and applicant are aligned. She is very involved but never gets pushy. As an applicant, it all feels very personal and genuine. Her knowledge of the vacancy and the organisation in question was also on point to perfection. Absolutely top-notch’

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“HR is probably THE most complicated thing for small teams - the wrong hires will mar the whole work atmosphere. The Profile Group really helped us to make our team grow with the right people with the kind of mindset we were looking for. We really owe them part of our current success.”

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Nathalie’s interpersonal skills and expertise make her surprisingly effective. As a client, I appreciated the quality of her service, the accuracy of her assessments and her transparency in her actions.

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